Customer Support Center

We're here to help your foreign trade business grow. Choose a way to reach us.

Live Chat

Get instant answers from our export experts.

Online (9:00 - 18:00 UTC+8)

Submit a Ticket

For technical issues or feature requests.

Avg. response time: 2 hours

Frequently Asked Questions

How do I bind my own domain?

Go to Store Settings > Domain, enter your domain name, and add the CNAME record provided by 优社云 (Ushopun) to your DNS provider.

Can I export the landing page code?

Yes, Pro and Enterprise plans support HTML export for self-hosting on your own servers.

Does 优社云 (Ushopun) support multi-language?

Absolutely. Our AI can automatically translate your landing page into 15+ languages including Spanish, Russian, and Arabic.

How is the Google Ads Score calculated?

We analyze page speed, mobile responsiveness, and keyword density against Google Core Web Vitals standards.